Privacy policy
A plain-language explanation of what happens when you use the Gemini Blinds website or choose to send an enquiry.
Website enquiries
The enquiry form lets you review your details before sending. When you choose Send enquiry, your browser makes a direct POST to this website. The service sends the contact details and message to Gemini Blinds Newport through Resend for follow-up.
Resend is the email delivery service used for this route. Sending an enquiry does not book an appointment, and the website does not send an automatic customer reply.
A manual email option can open your email app or copy an unsent draft for you to review and send yourself.
Browser states and planner
The room finder keeps non-personal choices, such as room type and light preferences, in the page address so you can return to them. Those addresses can appear in browser history and hosting logs. Names, contact details and enquiry messages are not added to the address, and the enquiry form does not save them in browser storage. If you choose to take project-planner notes into an enquiry, the website temporarily keeps that handoff in the current browser tab so it can be displayed for your review. It is not sent until you explicitly submit the enquiry.
Information you provide
Depending on how you contact us, you may choose to provide your name, email address, phone number, postcode, property or window details and the contents of your enquiry. Only include details that are relevant to the request.
Information you send can be used to read and respond to your enquiry, discuss product or coverage requirements, and keep the correspondence needed to handle that request. We do not operate a separate marketing list or automated profiling service.
The website application does not store submitted messages in its own database. The information is handled by the email and delivery systems involved in the route you choose: the website submission route, or your own email provider when you use the manual fallback.
Website hosting
The website is hosted online. Hosting and delivery services may process technical information needed to serve a page, such as an IP address, browser or device details and access timestamps. The Log details and retention depend on the hosting provider and its configuration.
Questions and requests
If you want to ask what information is held about a message you sent, or want to request correction or deletion where applicable, contact us at info@geminiblindsnewport.co.uk. Requests may need to be considered alongside the systems that received your email.
Contact Gemini
Questions about this policy should be addressed to info@geminiblindsnewport.co.uk. If you are contacting us about a window, you can use the enquiry page and include only the details needed to help with your question.